Refund policy

All sales are final. Amberwall does not accept returns, exchanges or cancellations once an order has been placed.

Each garment is made in a limited quantity, and we ask that you consider your purchase carefully before ordering. Measurements are listed on every product page. If you are unsure about sizing, or would like more detail about a garment before you buy, write to us at info.amberwall@gmail.com and we will help.

Damaged, defective or incorrect items

If your order arrives damaged or faulty, or you receive an item you did not order, contact us at info.amberwall@gmail.com within 7 days of delivery with your order number and photographs of the garment and its packaging. We will arrange a replacement or a refund at our discretion. This is the only circumstance in which a return is accepted.

Cancellations

Orders cannot be cancelled or changed after checkout. If you entered an incorrect shipping address, contact us immediately and we will amend it if the order has not yet been dispatched.

Statutory rights

Nothing in this policy limits any rights you may have under the consumer protection laws of your country or state, including rights relating to goods that are faulty, damaged or not as described.

Contact

info.amberwall@gmail.com